Privacy Policy

Last updated: 27 September 2026

Identity and Role of the Data Controller

stagewixo acts as the data controller for the purposes of this privacy policy. We are responsible for determining the purposes and means of processing personal data collected through our website and services related to Course A stage production resources, including set preparation, lighting control, camera placement, sound checks, and workflows for live and recorded shows. Our registered address is Ringmer Road, Worthing, BN13 1DZ, United Kingdom and we can be contacted via email at [email protected].

Scope of the Notice and People It Covers

This notice applies to all visitors to our website, users of our online resources, and individuals who interact with us in connection with our commercial stage production services in the United Kingdom. It covers personal data of customers, prospective clients, suppliers, and any other individuals whose data we process in the course of our business activities.

Categories of Personal Data and Sources

We collect personal data such as names, email addresses, business details, and technical information including IP addresses and browser data. This information is obtained directly from you when you use our contact form or access our resources, as well as from automated sources like cookies and server logs. We do not collect sensitive personal data unless explicitly provided by you for specific service-related purposes.

Purpose-by-Purpose Explanation of Processing and Legal Basis

We process personal data to respond to enquiries and provide stage production resources, with the legal basis being legitimate interests or contractual necessity. For marketing communications we rely on consent. Technical data is processed to maintain website functionality under legitimate interests. Each purpose is limited to what is necessary and proportionate.

Whether Providing Data Is Required and Consequences

Providing certain personal data is necessary to use our contact form or access restricted resources. If you choose not to provide required information, we may be unable to respond to your enquiry or deliver the requested services, though you can still browse publicly available content on the site.

Cookies and Similar Technologies

Our website uses cookies and similar technologies to enhance user experience and analyse traffic. Details are set out in our separate Cookie Policy, which explains how to manage your preferences through the site-wide cookie banner.

Processors, Service-Provider Categories, Recipients and Disclosures Required by Law

We share personal data with trusted processors such as hosting providers, email service providers, and analytics platforms that assist in delivering our services. Disclosures may also be made where required by law, such as in response to valid legal requests from UK authorities.

International Transfers and Safeguards

Some of our service providers may be located outside the United Kingdom. In such cases we ensure appropriate safeguards are in place, including standard contractual clauses approved under UK GDPR, to protect your personal data during transfers.

Specific Retention Periods or Criteria

Personal data is retained only for as long as necessary to fulfil the purposes for which it was collected, typically up to six years for contractual records in line with UK limitation periods, or longer if required by law. Technical logs are kept for a shorter period, usually twelve months, unless needed for security investigations.

Security and Data-Minimisation Practices

We implement appropriate technical and organisational measures to protect personal data against unauthorised access or loss. We apply data minimisation principles, collecting only the information needed for each specific purpose and regularly reviewing our data holdings.

All Applicable Data-Subject Rights and Practical Methods for Exercising Them

You have rights under UK GDPR to access, rectify, erase, restrict processing, and port your data. To exercise these rights please contact us at [email protected] with details of your request. We will respond within one month.

Right to Withdraw Consent and Object to Direct Marketing or Profiling

Where processing is based on consent you may withdraw it at any time by contacting [email protected]. You can also object to direct marketing or any profiling activities by using the unsubscribe link in emails or writing to us directly.

Right to Complain to the Competent Supervisory Authority

If you are dissatisfied with how we handle your personal data you have the right to lodge a complaint with the Information Commissioner’s Office, the UK supervisory authority, via their website or by post.

Children or Age Restrictions

Our services are intended for professional users aged eighteen and over. We do not knowingly collect personal data from children and will delete any such data if we become aware of it.

Automated Decision-Making and Profiling

We do not engage in automated decision-making or profiling that produces legal or similarly significant effects on individuals. Any analytics we perform are for internal improvement only and do not result in automated decisions about you.

Policy Changes and Effective Date

We may update this policy from time to time to reflect changes in law or our practices. The current version is always available on our website and the last updated date is shown at the top of this page. Continued use of the site after changes constitutes acceptance of the revised policy.